Shipping policy
Shipping Company:
For Standard Shipping, we use DHL or Fedex.
Where can we deliver the package to?
We can ship to most countries in the world.
|
Area |
Including countries |
Overseas Warehouse |
Chinese Warehouse |
|
North America |
United States, Canada |
3~5 Business Day |
5~7 Business Day |
|
Central America |
Mexico |
3~5 Business Day |
5~7 Business Day |
|
Europe |
France, Germany, Spain, Portugal, Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Netherlands, Poland, Sweden, United Kingdom, Switzerland, Norway |
3~5 Business Day |
5~7 Business Day |
|
Asia |
Japan, Singapore, Malaysia, Thailand, HongKong, Maocau |
3~5 Business Day |
3~5 Business Day |
|
Oceania |
Australia, New Zealand |
3~5 Business Day |
5~7 Business Day |
About Our Shipping Countries?
To check if the shipment is available to your country, please enter check out page by adding the product to your shopping cart.
About Customs Tax
Taxes for importing goods/services may be charged and regulated by the local country. VanTop is not responsible for covering the import tax on its products or services. The shipping rates may differ regarding the different import taxation policy. For more information, please contact your local representative. All returning costs caused by failure of receiving the packages/products will be covered by the customer.
What Shipping Methods Are Offered, and What Are the Respective Shipping Times?
All the order will need 3-4 business days for prepare and package, not including Saturday and Sunday. We will send you an email when your order has shipped. (If you have not received the email, please check the Junk Email folder or check whether the email has been rejected. Contact us if you still have not received the tracking number.)
The products will be arranged from our overseas warehouse (in AU, US, etc.) in advance in general.
Freight Information
The shipping cost depends on the shipping country and the weight of the package, and will be displayed on the checkout page.
Payment Information
Shopping on VanTop official website is simple and sufficient. We accept several secured payment methods meanwhile your privacy and online security will be guaranteed.
PayPal: The most convenient payment method in the world
VanTop primarily uses PayPal to process secure payments. through PayPal, we accept Mastercard, visa, American express, discover, and bank transfer (debit card).
Affected by Covid-19, there will be some delay on the delivery.
